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R e l i a b l e

Why Reliable?

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Our Mission

When you remove dirt off your windows and let the sunshine in, you’re just happier overall. At Reliable Window Washers, we clean windows with a purpose and for a purpose. Our task might be simple, but our mission goes beyond what it’s worth- to add a little more shine to our clients’ lives!


Our Vision

Our duty may be to clean windows, gutters, houses, driveways, patios, and more; but truly, it goes beyond that. We want to bring out the best in people and their homes. We are grounded in consistency, as we believe doing great work day-in and day-out gets us sustained positive results. We strive to be the company that every homeowner can count on to get the job done right every single time.

Our Story

About Us

Our Very First Truck!

In 2015, we started going door to door with a 2000 Bravada Oldsmobile.

Our Trucks Now!

After years of hard work,we were able to save up enough money to buy brand new trucks.

The DiFranco Family!

From left, Vinny, Nic, Benny, & Ben.

It all started when founder Ben DiFranco, realized his unending passion to help people. An owner of restaurants for 25 years of his life, Ben quit the food industry in 2015 to pursue a career that would take a different approach to serving others. Ben soon found himself with a bucket, a mop, & squeegee in hand; one year later, Reliable Window Washers was born & familiarizing itself in hundreds of homes in the greater Cleveland, Ohio area. Ben recruited his three sons- Benny, Vince, & Nic- to work with him to grow his service radius & client base. In late 2017, the DiFranco family decided it was time to turn this hobby into a company. It was not until November 2021 when Reliable Window Washers decided to offer people the tools to become a business owner & grant them their own location to operate under them. Today, Reliable Window Washers adds shine to others.

What We Stand For

Our SIX Core Values

  • Commitment
  • Teamwork
  • Honesty
  • Trust
  • Respect
  • Integrity

At Reliable Window Washers, we are committed to doing our best work, we encourage teamwork collaboration to get the job done right, we are honest when we speak to each other, we put great trust in our team, we treat clients’ homes how we would want others to treat our homes- with great respect, & we are a company with integrity.

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Frequently Asked Questions

Window Cleaning FAQs


Why is it important to hire a professional window cleaner?
Not only will hiring a professional window cleaner save time, but also the frustration of not being able to have a streak-free windows. We use a commercial grade solution for us to achieve this- not Windex, Vinegar, or simply just water like other competitors! This solution will dissipate rain droplets when a storm occurs which will allow your windows to remain clean after it.
Majority of our customers have both cleaned as it is cheaper per window; however, this is up to you. We have the proper equipment & trained professionals to get both jobs done. This means if we clean the inside of your house, we have the proper treatment to make sure nothing gets damaged as it will be left the same way before we started. The only difference will be cleaned windows!
Pricing for window cleaning is different depending on the location we are servicing. Some factors that go into estimates include how many windows are on your property, how long it has been since your last cleaning, & the window type you have. One of our trained professionals will typically give an estimate over the phone; however, if they are not able to provide one over the phone, they will drive out to your property.
Every year we accept new customers that will only do cleanings once a year; however, majority of our customers decide to have their interior & exterior windows cleaned twice a year. We also have some customers that want their windows cleaned every quarter. The more maintained your windows are, the more money you will save down the road as they will not need to be replaced if they are kept up. The more frequent we clean your windows the cheaper it will be per cleaning.
1.) First, we soak our window scrubber in our professional grade glass cleaning solution.
2.) Next, we drag our window scrubber across the window to remove any dirt/mud/debris.
3.) Then, we utilize the squeegee to make the window sparkle & shine as new.
4.) Lastly, we take a towel & wipe all corners to remove any excess water.
5.) After the window is cleaned, we wipe the sills & screens as this is included in every window cleaning.
The list below will allow us to maximize our time in the most effective way.

1.) Open any blinds & moving any furniture that is in the way of your windows will help us tremendously.
2.) Remove any valuables away from your windows or sills.
3.) Please find a place for your animals. We truly do love animals as we have a furry friend at home but want to ensure our professionals have a safe working environment.

Gutter Cleaning FAQs


Gutter Cleaning may seem like one of the last things a homeowner should worry about; however, this is not the case. Having your gutters cleaned regularly will reduce the buildup of debris. Cleaned gutters will also decrease long-term damage to your home which can include foundation cracks, roof damage, pest infestations, water damage & many more issues that will cost you a lot more money down the road.
We recommend getting your gutters cleaned twice a year- once in the Spring before rain season & another time in the Fall once majority of the leaves are off the trees. It is extremely important to have your gutters cleaned to avoid the built-up dirt that could leave long-term effects on your home. Clogged gutters during heavy rain season could lead to foundation issues. While clogged gutters in the winter will lead to icicles forming which can damage the gutters or even hurt someone if it falls on them. This is why it is important to get them cleaned twice a year!
If this is a concern for you, please let us know beforehand as we will be able to provide pictures of your gutters after they are cleaned. We would not be in business for 10+ years if we lied about the work we do. Customer satisfaction is & always will be a huge priority for us.

Pressure Washing FAQs


Why is pressure washing concrete on my property important?
Pressure Washing is the best way to keep your property looking incredible all year round. A simple pressure wash of the concrete will restore it back to its original look! Bringing back the look & feel to your outdoor areas is the main goal for us. For us to achieve this, our process applies safe pressure & cleansers to remove any dirt or algae.
All our products are extremely safe to use as they will not affect any flooring or areas of your home. If this is a concern of yours, just ask the owner operator of the location you have called.
Yes, without proper training & if the pressure is high enough it can damage siding, engrave other areas of your home, & even cause injury if pressure hits skin or clothing. However, with our services you do not need to worry about this. Our team of insured & skilled professionals will soft scrub our other secret solution on your house. After this has been applied, a light spray will then occur. No need to worry about heavy pressure damaging soft surfaces from the pressure washer as the secret solution avoids all of it.
Finding the proper equipment & pressure can turn into a lot of work if you are not familiar what to buy. With almost 10 years of experience under our belt, Reliable Window Washers knows exactly what to do when it comes to pressure washing. If it is dirty, we can clean it! Just be sure to call one of our locations in your area to get the job done by a trained professional.
We recommend having your house pressure washed every 1-2 years depending on the area you live to keep dirt, algae, & grime away from your property. Majority of our customer will get it done once a year to keep up with the maintenance of their property making it look brand new every year!
Pricing for pressure washing varies depending on what you want pressure washed & the square footage of your property/home. We price extremely cheap compared to a lot of our competitors. Just fill out the form on our site & we will call you or call us directly to get a price over the phone! We also offer package deals that includes discount pricing if we are providing window cleaning and/or gutter cleaning at your property.

Reliable FAQs


Monday – Friday: 8:00AM to 8:00PM
Saturday & Sunday: 9:00AM to 5:00PM
Closed all Major Holidays
A lot of our estimates are completed over the phone; however, there will be times when we will come take a look at it. This is up to the discretion of each operator as each location is independently owned & operated. If we do come out, you do not need to be home for your estimate but if you are home, we always look forward to meeting new potential customers. It will take us no more than 5-10 minutes to walk around your property. We then will give you the price of the job & schedule the service you desire at your convenience.
Yes! ALL Reliable Window Washer locations are fully insured & bonded as it is extremely important to us to be.

They Don't Call us Reliable for No Reason!