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R e l i a b l e

Why Reliable?

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Our Mission

When you remove dirt off your windows and let the sunshine in, you’re just happier overall. At Reliable Window Washers, we clean windows with a purpose and for a purpose. Our task might be simple, but our mission goes beyond what it’s worth- to add a little more shine to our clients’ lives!

Our Vision

Our duty may be to clean windows, gutters, houses, driveways, patios, and more; but truly, it goes beyond that. We want to bring out the best in people and their homes. We are grounded in consistency, as we believe doing great work day-in and day-out gets us sustained positive results. We strive to be the company that every homeowner can count on to get the job done right every single time.

Our Story

About Us

Our Very First Truck!

In 2015, we started going door to door with a 2000 Bravada Oldsmobile.

Our Trucks Now!

After years of hard work,we were able to save up enough money to buy brand new trucks.

The DiFranco Family!

From left, Vinny, Nic, Benny, & Ben.

It all started when founder Ben DiFranco, realized his unending passion to help people. An owner of restaurants for 25 years of his life, Ben quit the food industry in 2015 to pursue a career that would take a different approach to serving others. Ben soon found himself with a bucket, a mop, & squeegee in hand; one year later, Reliable Window Washers was born & familiarizing itself in hundreds of homes in the greater Cleveland, Ohio area. Ben recruited his three sons- Benny, Vince, & Nic- to work with him to grow his service radius & client base. In late 2017, the DiFranco family decided it was time to turn this hobby into a company. It was not until November 2021 when Reliable Window Washers decided to offer people the tools to become a business owner & grant them their own location to operate under them. Today, Reliable Window Washers adds shine to others.

What We Stand For

Our SIX Core Values

  • Commitment
  • Teamwork
  • Honesty
  • Trust
  • Respect
  • Integrity

At Reliable Window Washers, we are committed to doing our best work, we encourage teamwork collaboration to get the job done right, we are honest when we speak to each other, we put great trust in our team, we treat clients’ homes how we would want others to treat our homes- with great respect, & we are a company with integrity.

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Got Questions? We Got Answers

Frequently Asked Questions

Window Cleaning FAQs

Why is it important to hire a professional window cleaner?
Hiring a professional window cleaner not only saves you valuable time, but also eliminates the frustration of trying to achieve streak-free windows on your own. Our team uses commercial-grade solutions that are specifically formulated to leave your windows spotless. Unlike our competitors who may rely on household products such as Windex or vinegar, or even just water, our solutions are designed to repel rain droplets, ensuring that your windows remain clean even after a storm. Trust us to provide you with the highest quality window cleaning services.
Majority of our customers choose to have both done as it is more cost-effective per window. We have the proper equipment & trained professionals to get both jobs done. This means if we clean the inside of your house, we have the proper treatment to make sure nothing gets damaged as it will be left the same way before we started. The only difference will be cleaned windows!
The cost of window cleaning varies depending on the location and specific factors of your property. These factors include the number of windows, the last time they were cleaned, and the type of windows you have. To get an accurate estimate, one of our experts will either give you a quote over the phone or come to your property for an in-person assessment.
Each year, we welcome new customers who opt for a one-time window cleaning service. However, the majority of our customers choose to have their interior and exterior windows cleaned twice a year. Some even opt for a quarterly cleaning schedule. Regular window maintenance can save you money in the long run, as it helps prevent the need for costly window replacements. The more frequently we clean your windows, the more cost-effective each cleaning becomes.
1.) First, we soak our window scrubber in our professional grade glass cleaning solution. This solution is specially designed to effectively remove dirt and grime without leaving any streaks or residue.
2.) Next, we carefully drag our window scrubber across the window, making sure to reach every nook and cranny. This step is crucial in removing any stubborn dirt or debris that may be stuck on the glass.
3.) Then, we use our squeegee to wipe away the cleaning solution and leave your windows streak-free and shining like new.
4.) We then take a towel and wipe all corners to remove any excess water, ensuring that no water marks are left behind.
5.) In the very last step of our window cleaning process, we take the extra step of thoroughly wiping down the window sills and screens to ensure that every surface is spotless and included in our comprehensive window cleaning service.
The list below will allow us to maximize our time in the most effective way.

1.) To ensure efficient use of time, please open all blinds and clear any furniture blocking access to your windows.
2.) For the safety of your valuables, please move them away from windowsills and other areas where they may be at risk.
3.) PFor the safety of both your animals and our professionals, please make arrangements for your pets to be elsewhere during the cleaning process. We understand the love and importance of pets, but want to ensure a safe working environment for all.

Gutter Cleaning FAQs

Gutter cleaning may not be at the top of a homeowner's to-do list, but it is a crucial task that should not be overlooked. Regular cleaning of gutters prevents the accumulation of debris, which can cause a variety of issues. Neglecting to clean your gutters can lead to costly repairs such as foundation cracks, roof damage, pest infestations, and water damage. By taking the time to clean your gutters, you can save yourself from these costly issues in the long run.
It is crucial to have your gutters cleaned regularly to prevent long-term damage to your home. We recommend scheduling gutter cleaning twice a year - once in the Spring before the start of the rainy season, and again in the Fall after most leaves have fallen from the trees. During heavy rain, clogged gutters can cause foundation problems, while clogged gutters in the winter can lead to icicles forming that can damage gutters or pose a danger to people if they fall. By having your gutters cleaned twice a year, you can ensure the safety and longevity of your home.
If you have any concerns about the condition of your gutters after they have been cleaned, please let us know in advance. We understand the importance of transparency and customer satisfaction, which is why we are happy to provide you with before and after photos of your gutters to ensure that you are completely satisfied with our work. With over 10 years of experience in the industry, we pride ourselves on our honesty and commitment to providing the highest quality service.

Pressure Washing FAQs

Why is pressure washing concrete on my property important?
Maintaining the appearance of your property is made easy with pressure washing. Our team utilizes a combination of high pressure water and safe cleaning solutions to effectively remove dirt, grime, and algae from your concrete surfaces, bringing them back to their original condition. We strive to improve the aesthetic of your outdoor spaces, making them more visually appealing and enjoyable.
Rest assured that our products are completely safe for use and will not cause any damage to your home's flooring or surfaces. If you have any concerns, please feel free to ask the owner operator of the location you have contacted for further information.
Using a high-pressure washer without proper training can cause damage to your siding, engrave other areas of your home, and even lead to injury. However, with our services, you can rest assured that your home is in good hands. Our team of insured and skilled professionals use a special technique called soft scrubbing, which involves applying a solution to your house before using a light spray from the pressure washer. This ensures that no heavy pressure is used and eliminates the risk of damage to soft surfaces.
We have a decade of experience in pressure washing and know exactly what equipment and pressure to use for any job. From dirty exterior surfaces to tough stains, we have the skills and expertise to get the job done right. Contact one of our locations in your area to schedule a professional cleaning service.
It is recommended to have your house pressure washed every 1-2 years, depending on your location, to maintain the cleanliness of your property and remove dirt, algae, and grime. Many of our customers choose to have it done annually to ensure their property looks fresh and new all year round.
Our pressure washing services are priced competitively and depend on the specific areas to be cleaned and the square footage of your property. To get an accurate quote, please fill out the form on our website or give us a call. Additionally, we offer discounted package deals for those who also need window and gutter cleaning services at their property.

Reliable FAQs

Our business hours are as follows:
Monday through Friday: 8:00AM to 8:00PM
Saturday and Sunday: 9:00AM to 5:00PM
We will be closed on all major holidays.
Majority of our estimates are typically completed over the phone, but in certain cases, an on-site visit may be necessary. The decision to conduct an on-site visit is left to the discretion of each operator, as our locations are independently owned and operated. If an on-site visit is conducted, you do not need to be home, but if you are, we always appreciate the opportunity to meet potential customers. The visit will take no longer than 5-10 minutes, and after the visit, we will provide you with the price for the job and schedule the service at your convenience.
Yes! At Reliable Window Washers, the safety and security of our clients and employees is of the utmost importance. That is why we ensure that all of our locations are fully insured and bonded, providing peace of mind for both our clients and team members.

Our Reliability Speaks for Itself!