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Proudly Servicing Ohio & Pennsylvania Areas

Privacy Policy

PRIVACY POLICY

Effective: January 1, 2024

Welcome to Reliable Window Washers! Reliable Window Washers LLC and our affiliates ("Reliable","we","our", or "us") provide you access to and use of our website operated by or for Reliable (the "Sites"), subject to your compliance with these terms and conditions of use. This Service is offered subject to your acceptance of our privacy policy and relevant sections of our Terms of Service. By accessing, browsing, and using the Sites, you agree to be bound by the Site Terms and all applicable law. If you disagree with these Terms, please do not use the Services or the Sites.

PLEASE READ THESE TERMS CAREFULLY BEFORE USING OUR SERVICES

Outline of This Policy

This online privacy policy (the "Policy") pertains exclusively to information gathered via platforms owned by Reliable Window Washers on which it is displayed (collectively referred to as the "Site"), including our website at Reliable Window Washers. The Policy does not extend to third-party platforms or other platforms owned by Reliable Window Washers. Furthermore, it does not cover information obtained through alternative means, such as phone conversations or in-person interactions. Some of the data we collect through this Site may be considered "personal information" - details that can identify you individually, either by itself or when combined with other information available to us. In contrast, other information might be classified as non-personally identifiable, such as details obtained via cookies.

Your Agreement to This Policy

We kindly request that you take a few moments to read through this Privacy Policy before utilizing this Site. By accessing or using this Site, you are expressing your consent to the collection, handling, and disclosure of your information in accordance with this Privacy Policy. If you do not agree with the terms outlined in this Policy, you should refrain from accessing or using this Site.

Incorporation into Our Terms of Service

This Privacy Policy constitutes an integral part of the Terms of Service that govern your engagement with this Site. You can find a link to our Terms of Service at the bottom of each page on this Site.

Variety of Collected Data

User-Submitted Information. Reliable Window Washers collects the information you actively input (via your keyboard, mouse, or touchpad) while interacting with our Site. For instance, we gather the information you submit when you request a complimentary estimate, offer your feedback, pose a question, or engage with our Site in any other manner. Some of the data you provide may be considered personal information, such as your name and contact details.

Integration with External Social Media Platforms. You may have the option to register, sign in, or enhance your account on our Site by utilizing the data you have previously provided to an external social media platform (such as Facebook or Twitter). In choosing to do so, you are requesting that the external platform share your information, including personal data, from your profile on their platform with us.

Device and Browser Sourced Data. Reliable Window Washers acquire data automatically transmitted by your internet browser or mobile device. This information usually consists of your IP address, your device's operating system, the browser type and version, the time and date of your visit, and the specific pages accessed during your visit. The data we gather depends on your browser or device configurations. The collected information might be personally identifiable or not. However, we may attempt to link it with other details to establish your identity, or we may merge it with data that already identifies you.

Information Gathered by Cookies and Alternative Technologies. A "cookie" refers to a small file stored on your device upon visiting a website, which can be recognized by the website that generated the cookie. We employ cookies and other related technologies, including device identifiers, to gather information and facilitate various features of our Site. For instance, we use these technologies to:

  • accumulate information about the manner in which visitors interact with our Site - tracking the pages they view, the links they click on, and the duration they spend on each page;
  • bolster the features and functionality of our Site - for instance, by preventing the need for you to input information already present in our database or by recalling the preferences you set during previous visits;
  • customize your experience when navigating our Site; and enhance our marketing strategies, including the utilization of targeted advertising.

Your Responsibilities

By utilizing this Website, you acknowledge that any personal information you provide to Reliable Window Washers must be accurate, up-to-date, and complete. You also agree to amend your personal information as necessary to maintain its accuracy.

In case you create an account on this Website, you understand and consent that the account, including your login credentials, is exclusively for your use and should not be accessed by anyone else. You are solely responsible for safeguarding your login information and for all activities that occur on your account, whether you or someone else initiates them, with or without your permission. If you suspect your login credentials have been compromised or misused, you must promptly change your password. Additionally, you should inform us immediately of any apparent security breaches, such as the unauthorized use or disclosure of your login information, by contacting us through the details provided below. You will continue to be held accountable for any unauthorized usage of your account until we receive such notification.

You commit to using this Website in accordance with all relevant laws and regulations. Uploading or transmitting any computer viruses, trojan horses, worms, or other malicious software designed to disrupt, interrupt, or impair the standard functioning of a computer system through this Website is strictly forbidden. Unauthorized alterations, tampering, or modification of any information, or any interference with the accessibility or availability of this Website, is strictly prohibited. We retain all rights and remedies available to address any violations.

Disclaimers

No guarantees or warranties are offered in connection with this website, its content, or any product or service available on or advertised through this website. This website and all of its content are provided on an "as is" and "as available" basis, without any warranties or representations of any kind. To the maximum extent permitted by applicable law, Reliable Window Washers LLC, its affiliates, franchisees, and their respective service providers and licensors disclaim any and all warranties and representations, whether express or implied, arising from statute, custom, course of dealing, course of performance, or otherwise, regarding this website, its content, and any products or services available or marketed through this website.

Without limiting the generality of the foregoing, Reliable Window Washers LLC, its affiliates, and franchisees, and their service providers and licensors disclaim all warranties and representations of title, non-infringement, merchantability, and fitness for a particular purpose; concerning the security of this website; that the content on this website is accurate, complete, or current; or that this website will operate without interruption or error. We do not guarantee or warrant that this website, its servers, or any communications sent from us or through this website will be free of harmful elements, including viruses. Reliable Window Washers LLC disclaims any liability for statements, advice, and opinions expressed by anyone other than authorized Reliable Window Washers LLC representatives. We do not guarantee against the potential loss, non-delivery, or the inability to retain communications, customized settings, or other data. You agree that our shareholders, owners, officers, directors, employees, and other agents, as well as our franchise holders, shall be protected by this provision.

Some jurisdictions do not allow the exclusion of certain warranties, so all or part of this warranty disclaimer may not apply to you.

Limitation of Responsibility

To the maximum degree allowed by applicable regulations, we, on behalf of our directors, officers, employees, agents, suppliers, franchisees, licensors, and service providers, disclaim and exclude liability for any losses and costs of any kind and however arising, including, but not limited to, direct, indirect, incidental, consequential, exemplary, punitive, and special damages; loss of usage; loss of data; loss resulting from a virus; loss of revenue or profits; damage or loss to property; claims from third parties; or other types of losses or damages, even if we have been notified of the possibility of such losses or damages, resulting from or in connection with the usage of this site. You assume complete responsibility for implementing appropriate procedures for data backup and virus protection as deemed necessary by you. This limitation of responsibility applies regardless of whether the alleged liability is based on contract, tort (including negligence), strict liability, or any other legal theory.

If any portion of this limitation on responsibility is determined to be invalid or unenforceable for any reason, then the cumulative liability of the released parties for liabilities that otherwise would have been limited shall not exceed ten dollars ($10.00).

The contents of this website grant you specific legal rights, and you might also possess additional rights that differ based on your country of residence. In certain jurisdictions, specific types of liability restrictions or exclusions are not permitted, meaning the restrictions and exclusions found within these Terms of Use may not be applicable to you. Alternatively, other jurisdictions permit such limitations and exclusions only under specified conditions. In these instances, the Terms of Use's restrictions and exclusions shall be enforced to the greatest extent allowed by the laws governing these particular jurisdictions. Any statutory consumer rights you may have remain unaffected by these clauses, and we do not intend to exclude or restrict liability in cases involving fraudulent misrepresentation.

Third-Party Website Links

This Site may contain links to external websites operated by third parties. As we have no authority over such third-party websites, we cannot guarantee their availability and do not endorse, nor hold responsibility or liability for any content, advertisements, services, products, or other materials found on or accessible from those websites. Reliable Window Washers will not be held responsible or liable, either directly or indirectly, for any damage or loss incurred or alleged to be incurred by or in connection with the use of or reliance on any content, advertisements, services, products, or other materials on or accessible from such websites. These Terms of Use do not govern your use of third-party websites; your use of such websites is subject to the terms and policies established by the respective website owner.

Alteration and Termination

We reserve the right, at any moment and from time to time, to modify, amend, remove, suspend or discontinue, temporarily or permanently, this Site (or any part thereof) and/or the information, materials, products, and/or services provided through this Site (or any portion thereof) without prior notice. By using this Site, you agree that we shall not be liable to you or any third party for any such modification, amendment, removal, suspension, or discontinuation of this Site.

Non-Waiver

Our failure at any given time to enforce any provision of these Terms of Use or to exercise any right herein will not constitute a waiver of such provision or right. All waivers must be documented in writing. Unless explicitly stated otherwise in the written waiver, no waiver by Reliable Window Washers of any breach of any provision of these Terms of Use or of any right provided herein will be interpreted as a waiver of any ongoing or subsequent breach of such provision, a waiver of the provision itself, or a waiver of any right under these Terms of Use.

Severability

In the event that any provision of these Terms of Use is deemed by a court of competent jurisdiction to be unlawful or unenforceable, such provision shall be modified to the extent necessary to make it lawful and enforceable while still achieving the original intent of the provision to the fullest extent permissible by law. The remaining provisions of these Terms of Use shall continue to be valid and enforceable.

Applicable Law, Jurisdiction, and Venue

The Terms of Use shall be governed by and construed in accordance with the laws of the State of Ohio, without giving effect to its conflict of law principles. Any disputes or legal proceedings arising from or related to these Terms of Use shall be litigated or arbitrated in Summit County, Ohio, United States of America. By using this Site, you irrevocably consent and submit to the exclusive jurisdiction of the aforementioned courts for any such disputes or proceedings. However, Reliable Window Washers reserves the right to initiate legal action in any jurisdiction where we believe a violation of these Terms of Use may be occurring or originating.

Amendments to Terms of Use

The Terms of Use are effective as of the date specified above. Reliable Window Washers retains the right to modify these Terms of Use from time to time, in accordance with applicable laws and regulations. Any such modifications will be effective upon the date they are posted on this Site. Your continued use of this Site following the posting of any revised Terms of Use indicates your acceptance of the updated terms. If you disagree with any part of these Terms of Use at any time, you should discontinue your use of this Site.

Complete Agreement

These Terms of Use, in conjunction with our Privacy Policy and any applicable Privacy Notices or click-through agreements, represent the entire understanding and agreement between you and Reliable Window Washers concerning this Site. They supersede all prior communications, negotiations, and agreements, whether oral, written, or electronic, between you and Reliable Window Washers with respect to your use of this Site.

Definitions

The phrase "Content" encompasses all software and code that constitutes or is utilized to operate this Website, as well as all text, photographs, images, illustrations, graphics, audio recordings, videos, and audio-video clips available on this Website. This also includes any materials submitted by users that pertain specifically to suggestions on how to enhance the Website and the products and services offered through it. The terms "Reliable Window Washers," "our company," "we," and "our" refer to Reliable Window Washers LLC. The phrase "including" is defined as "including, but not limited to." The term "Website" pertains to any platform owned by Reliable Window Washers where these Terms of Use can be found, including our website at https://www.reliablewindowwashers.com/.

Inquiries

Should you have any inquiries regarding this Website or these Terms of Use, kindly reach out to us using the contact information provided below:

Reliable Window Washers LLC
Email: info@reliablewindowwashers.com
Phone: 216-323-8253